The Federal Airports Authority of Nigeria (FAAN) has taken decisive action by shutting down a KFC outlet at the Muritala Mohammed International Airport in Lagos following reports of discrimination against a customer with a disability.
The incident unfolded when Debola Daniel, son of former Ogun state Governor, Sen. Gbenga Daniel, attempted to enter the branch but was denied access by a manager citing a purported “No Wheelchair Allowed” policy.
The discriminatory action sparked outrage among the public and prompted swift intervention from FAAN. The decision to close the KFC outlet underscores the gravity of the situation and sends a clear message that discrimination of any form will not be tolerated within airport premises.
Debola Daniel’s experience highlights the ongoing challenges faced by individuals with disabilities in accessing public spaces and the urgent need for businesses to adopt inclusive policies.
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In response to the incident, FAAN has reiterated its commitment to upholding the rights of all passengers, regardless of their physical abilities. The agency has launched an investigation into the matter to ensure that appropriate measures are taken to prevent such occurrences in the future.
The closure of the KFC outlet serves as a reminder to businesses across Nigeria to prioritize inclusivity and respect for all customers. Discrimination has no place in our society, and it is imperative that steps are taken to create an environment where everyone feels welcomed and valued.
As this story unfolds, it serves as a sobering reminder of the importance of fostering a culture of inclusivity and empathy, not only within businesses but within society as a whole. FAAN’s swift action sets a precedent for holding accountable those who perpetuate discrimination and sends a powerful message about the need for equality and respect for all individuals.