The federal commisioner of public complaints commision, for Anambra state, Hon,Prince Samben Nwosu, recently in Awka received in audience, the manager of MTN Nigeria Awka. The visit was to fashion out ways to interact and possibly make the desired impact of ensuring that justice prevails in the society.
In his welcome address at the ocassion, the Ombudsman, representing Anambra state in the commssion, Hon, Prince Samben Nwosu, thanked the management of MTN Nigeria for finding time to come for the visit, which he said is in tadem with the realites on ground and role, the major telecommunications network provider has played in the growth and development of the country.
He stressed that the commssion was established in 1975 by decree No. 31 of 1975 now CAP P37, laws of the federation of Nigeria, 2004, and saddled with the responsibliy to give redress, douse tension and assuage the aggrieved in the society.
He stated that the commission as consitutued is headed by independent, respected, and influential public officers, who are responsible to the legislature, with the mandate to investigate matters and recommend corrective measures in the long run, as the commission is insulated from politics, and has an independent status.
Continuing, he stressed that the MTN Nigeria has captured the interest of the commmission, with their mission and vision statement, which states “ our vission is to lead the delivery of a bold,new digital world to our customers and our mission is to make our customers lives a whole lot brighter. We do this by delivering relevant, accessible, high quality telecommunications solutions that put them in control”
He further stated that with MTN as the largest network provider in Nigeria, the commission looks forward to establishing a partnership with MTN. He said that as Ombudsman aims at handling grievences arising from the pains of the opperssed and down trodden in society, there was need for MTN to help in deseminating the message to Nigerians, by partnering with the commission, to reach the people.
Hon, Prince Samben Nwosu, however stressed that the partnership will be of uttermost interest to the comission and MTN in these areas, which include exchange of complaints, aspect of intervention for timely resoultion of matters, complimentry and synergistic roles which will ensure the pursuit of social justice and stablity.
He therefore called on MTN Nigeria to extend its Co-operate Social Responsilbity and services to its commission from time to time, to help administer the mandate, which is to help people who cannot speak for themselves in society.
In his response, the manger of MTN Nigeria, Awka, thanked the Ombudsman, for finding time to host the staff and management of MTN in his office, and promised to work with the agency in delivering their corporate social responsibility to the people of Nigeria.
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