The House of Representatives has requested that all commercial banks in the nation immediately overhaul their current online and electronic banking platforms to improve the effectiveness and convenience of conducting electronic banking operations. This request was made to the Central Bank of Nigeria (CBN).
The call came from a motion made yesterday in plenary by Sergius Ose Ogun, entitled “Call on the Central Bank of Nigeria, CBN, to Direct all Commercial Banks to Overhaul their Online Banking Service Platforms to Ease Electronic Banking Operations” (Edo State).
He asserted that the revision would significantly reduce Nigerians’ experience with transaction failures.
Presenting the motion, Ogun noted that Section 88 (1) and (2) of the Constitution of the Federal Republic of Nigeria, 1999 (as amended), empowered the National Assembly to conduct investigations into the activities of any authority executing or administering laws made by the National Assembly, such as the Central Bank of Nigeria.
He said: “In the wake of the recent naira redesign and cash withdrawal limit policy of the Central Bank of Nigeria, there has been an increase in the use of online and electronic banking services to carry out monetary transactions across the country.
“The use of online or internet banking services by Nigerians in the past three months or thereabout has been characterized by varying degrees of hitches ranging from unsuccessful.
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electronic bank transfers, point of sale, POS, service failure and a host of others.
“The ineffectiveness or difficulty in using internet banking services across the online banking platforms of most Commercial Banks in Nigeria has brought untold hardship, suffering and
difficulties on Nigerians in the past three months.
“If nothing is done by the Central Bank of Nigeria and the Commercial Banks to address these difficulties or ineffectiveness, Nigerians will continue to suffer untold hardships and loss of monies to unsuccessful electronic bank transactions.”
Adopting the motion, the House mandated the Committee on Banking and Currency to ensure compliance with the resolution and report back within four weeks for further legislative action.
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