JUST IN: NCC Suspends MTN’s Plan To Disconnect Glo Customers Amid Debt Dispute Resolution

JUST IN: NCC Suspends MTN’s Plan To Disconnect Glo Customers Amid Debt Dispute Resolution

by Victor Ndubuisi

The planned gradual disconnection of Globacom Limited (Glo) customers by MTN Nigeria has been temporarily suspended by the Nigerian Communications Commission (NCC).

Only a few hours before the disconnect was scheduled to start, the two telecom behemoths decided to settle their long-running debt dispute over connections.

Reuben Mouka, the Director of Public Affairs at NCC, stated in a press release, “The Commission is pleased to announce that MTN and Glo have reached an agreement to resolve all outstanding issues between them,” NCC Director of Public Affairs Reuben Mouka said in a statement. “As such, and in accordance with our regulatory mandate, we have put the phased disconnection on hold for 21 days, effective January 17, 2024.”

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An outstanding interconnection bill due by Glo to MTN was the catalyst for the impending disconnection, which raised fears about possible service interruptions for millions of users nationwide.


“While the Commission expects MTN and Glo to resolve all outstanding concerns within 21 days, the Commission urges that interconnect debts be settled by all operating businesses as a vital component of all licensees’ regulatory compliance.

“It is OBLIGATORY for Mobile Network Operators (MNOs) and other licensees in the telecom industry to follow the terms and conditions of their licenses, particularly as contained in their interconnection agreements,” the statement concluded.


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