See Professional Roles A Shopping Mall Needs

By Nnenna Joseph

The Savemore Marketplace, the fastest-growing shopping mall in Owerri Imo state, has been in the news for its tremendous growth rate. With an over 70% boom in less than 12 months, it has attracted inquiry into its growth rate. 

Many wonder the secret behind the Savemore marketplace’s growth, it is not hard to see, as discussed earlier, the mall is situated at a price location which remains one of the most contributing factors to its growth., however, that is not the only factor.

To achieve its record-breaking result, the mall set out to hire professionals whose names will be undisclosed (for security purposes) to run its affairs. As we know, running a mall can be tasking and financially challenging, this creates room for deliberations on cutting down the cost of operation which includes staff strength and staff quality. 

This is common and understandably so. However, when running a mall, there are key positions in the human resource that should not be short-changed. 

Below are key roles in a mall that should not be left to chance, these roles can only be overseen by professionals in the field. Common mistakes made by business owners are hiring non-professionals on certain roles with the belief that they will grow on the job, that too is obtainable. Nonetheless, the following key positions, while running a mall require a thorough approach and professional touch to achieve the type of success Savemore marketplace boasts of. 

• The  Chef and the Baker 

These are the most important roles, it can hardly be undermined. The baker is the icing that makes the cake colorful and tasty. With a professional baker/chef, the mall offers unique tangible products to its customers, making the mall memorable. 

Malls equally partner with existing food vendors and bakers who pay for spaces in the mall. Care should be taken in such cases to ensure that the vendors are of repute with quality output and a high level of professionalism. 

Getting Digital Marketing Right, The Savemore Marketplace Story

• The manager

The manager should have had experience in mall management. It is a key role and should be treated with a high level of expertise. Savemore marketplace had this on lockdown with a management team led by the manager, that runs the day to day affairs of the mall giving the success we attest to today. 

• The Marketing manager

The marketing manager is an important role in a mall establishment, the marketer should be able to put the mall on the map. It is his duty to ensure that sales are coming in gradually or exponentially. If he does his job right, the mall is headed for a boom in no time. 

• Finance director 

This role is called multiple names in multiple organizations but all agree on the job role which is to see to the financial inflow and outflow of the business, ensure sales and report if the business is running on profit or loss as the case may be. 

The need to involve professional hands cannot be overemphasized, while putting together the workforce of a mall, it is important to get it right with these key roles as they can determine the success of the business. 

This is the strategy deployed by Savemore marketplace which has shown its reliability.